The phone rang a bit ago, and it was TDI! It was a different staffer, and she was not only friendly and polite, she was helpful! I explained to her the situation, and she not only took note of what I said and promised to look into it, but she actually even called me back with an answer!
The short version is, Laev's TDI registration should go out tomorrow. I also have instructions on how to submit an appeal for Shakespeare. I left aside my other concerns, preferring to raise the odds of success by splitting criteria ;-) but I hope that we can get some of the other items addressed as well.
But I wanted to in fairness promptly report this development!